Hi,
I just bought my new Dyson V15 and I have a question about strange red line that showed up on the second use across whole display. It’s a thin red line on the left side of screen, what does it mean?
it wasn’t there when I first used the vacuum but appeared during second use. I can’t find anywhere the explanation of it ?
Hi
Welcome to the Dyson Community!
Thanks for letting us know about this - I can confirm this red line shouldn’t be present on the screen, so it looks like the machine has experienced a fault or some damage. For support, you'll need to talk directly to our Dyson Customer Care experts in your region. If a replacement part is needed, they should be able to arrange this for you.
Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
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