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I made a return on March 16th, it was delivered to Dyson on March 29th, few weeks went by and I noticed that I haven’t received a refund yet so I contacted customer service and they told me that I am

still in the window of 7-14 business days , days went by nothing changed, I called customer service and they promised me that I will receive my money within few days, and again nothing has changed. I am now on business day number 24 and I still haven’t received my refund. So please let me know who can I contact to receive my money back. I have never experienced worst customer service than Dyson. 

That’s dreadful but at least you’ve reached first base ie promised a refund.

 

We have proof of return which has been sent to them several times,but no response from their operations team,promises promises of a response.

 

first made contact with them 15/4/24,a refund for a battery.

 

All the best with yours

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