Has anyone got issues with the bin of the vacuum not hooking/connecting any more with the main frame of the vacuum because the very thin/light hooking part has snapped off?
Mine snapped over a year ago and I have been holding the bin to the vacuum with a rubber band. Been trying to get a solution but customer service could not help.
Cheers
Vincent
Hi
Welcome to the Dyson Community, and thanks for letting us know about this. I can see the damage is to the main body of the machine itself. This isn’t a part we have available to sell, as it’s not something we’d ever ask Dyson owners to install themselves.
To arrange to have your machine repaired, please visit Dyson.co.uk and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
Our experts will also be able to confirm if the repair is covered under your free Dyson guarantee. We’ll look forward to speaking with you!
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