I am have a similar issue with GLS. Ordered 5/31 says it was delivered today 6/2, I have been at home all day waiting for it to arrive and get the notification it’s out for delivery, then 3 hours later it says my order has been delivered but nothing came.
I made sure to work from home today because I was nervous my $500 vacuum might get stolen from my front door and what do you know it never made it in the first place. I am really frustrated, I needed this because I am about to move and needed a good vacuum to help clean the place before I leave, now it’s not going to get here and I’m questioning why I even ordered in the first place. I can’t believe Dyson doesn’t seem to care at all ( at least their customer service people don’t care ).
If Dyson can’t ship me my vacuum in a timely manner (before I move in 5 days) then I don’t really want it and this whole process makes me not want to even support Dyson.
Any help would be appreciated, thanks.