V10 Extension tube won't release.. | Dyson Community
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V10 Extension tube won't release..

  • 20 November 2023
  • 1 reply
  • 45 views

Hi, our tube catch will not depress to allow the tube to be released from the bin.  Please help

1 reply

A

Hi @Bill322, thanks so much for your post and update. I am happy to hear that you were able to get this sorted. If this does happen again, we do ask that you please reach out to our support team via phone, email, or by chat support for further assistance. 

 

Email Support- askdysonus@dyson.com

 

Phone support- 1-866-693-9766

 

Our helpline hours:

8:00am to 8:00pm CST Monday to Friday

9:00am to 6:00pm CST Saturday

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