Will spare parts orders to Ireland incur a customs charge? | Dyson Community
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Will spare parts orders to Ireland incur a customs charge?

  • 2 December 2023
  • 7 replies
  • 53 views

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I want to buy a spare filter for my Dyson v15 detect.  I live in Ireland.  Will I be charged for customs?

(Moderation edit - title updated)

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Best answer by Jack 7 December 2023, 16:27

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7 replies

@Lourda There shouldn’t be a customs fee if you order direct from the Dyson Ireland page.

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Great thank you!

when I selected filter for v15 on website, this came up:

Will this filter work for v15?

Userlevel 6
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Great thank you!

when I selected filter for v15 on website, this came up:

Will this filter work for v15?

Hi @Lourda,

Thanks for checking in with us on this! Yes - this is the correct filter for your Dyson V15 Detect™ vacuum, it’s a part shared with the Dyson V11™. I’ll pass this feedback along to the website team for you, as I appreciate the labelling could be a bit clearer.

Hope this helps!

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Brilliant!

Userlevel 6
Badge +7

Great thank you!

when I selected filter for v15 on website, this came up:

Will this filter work for v15?

Hi @Lourda,

Thanks for checking in with us on this! Yes - this is the correct filter for your Dyson V15 Detect™ vacuum, it’s a part shared with the Dyson V11™. I’ll pass this feedback along to the website team for you, as I appreciate the labelling could be a bit clearer.

Hope this helps!

 

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I ordered the filter but it won’t fit!! Am I doing something wrong??

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I’ve just discovered it’s a V12 I have! 🤦‍♀️

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