UPS lost my package on December 1st, approved mt claim on December 8th. It has been over a month now and I still have not received my refund from Dyson. I’m never buying anything ever again from a company that is just trying to suck people out of their money. Had I known that Dyson’s customer service is so bad, I wouldn’t have even taken their product for free.
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A
Hello
Userlevel 1
They are very happy to take your money but good luck getting it back. They charged me for a part they sent to an incorrect shipping address - and that’s after they assured me the order had be cancelled! Their response was essentially, we are very sorry but the part shipped and so we can’t refund you! I am another ex-customer who will never buy Dyson again.
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