I have a new Formaldehyde hot and cool purifier. The auto button shows a warning triangle as do the display settings on the machine. I contacted ‘support’ via whatsapp’ on Wednesday and the replies come at random times and no one has been helpful. I have read the manual, switched on and off, taken filters off and on. I have watched the video
I am really fed up now.
I would really like a refund as this is so stressful for me
Thank you
Thank you
Still not working - it’s brand new. The Whatsapp, supposedly support have been dreadful for 2 days. I have uninstalled the app and re installed and still not working
Either a power supply issue or an internal fault. If resetting it doesn't work, their online support even shows to make contact with them 
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