App button greyed out - Help | Dyson Community
Skip to main content
Solved

App button greyed out - Help

  • 3 November 2021
  • 2 replies
  • 127 views

Hello, my scheduling button is greyed out and I can’t use it. Does anyone know what this means? …

I’ve not changed anything in the app and the machine hasn't been turned off. I can also still use the remote. I just can’t use the scheduling. 

 

@Emma.S

I had a similar experience at the beginning of the year. I had to force an app update from the Apple App/Store. Maybe check that you are on the latest version of the app and you have auto update turned on in the app. 

David. 

Hi @D.Taylor, 

Thanks. You’d prompted me to look at my settings. I hadn’t turned on auto update for software. 
Fixed now and I can use scheduling!! 
 

 

Reply


Terms & ConditionsCookie settings