Corrale Straightners will not hold charge | Dyson Community
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I bought these very expensive upmarket straighteners for my wife and she has loved them, but now they do not hold their charge and the battery needs to be swapped out.  Although an Engineer by trade i have looked to change myself, but no chance as it is clearly a dismantle job with the correct tools.

Immediately thought get repaired by Dyson; I need the serial number?  Where is that?  It’s in a window between the plates, unfortunately it has worn away as my wife holds the straighteners in that area and it is now erased. So what do I do now?  Suggestions welcome? I could always get a non-Dyson repair but assume the batteries are Dyson specific? I have no box and these are 4 years old. It appears the Dyson repair centre cannot help me as I have no serial number?  Seems fairly short sighted for a premium manufacturer; looks like GHDs for Christmas this year.

Next time (if there is) I will make sure that serial number is recorded; my fault 🤦‍♂️ 

I wonder if Dyson does Trade ins (without the serial number)?

Hi - I’ve discovered today that our Dyson Coralle straighteners, that aren’t holding any charge, cannot be fixed. The battery is integrated and therefore not replaceable. Four years for something so expensive is not value for money. It’s also so bad for the environment!  So having your serial number would actually make no difference. I was offered 25% off some new straighteners but I absolutely won’t be taking them up on that offer. I’m really disappointed as have been quite an advocate for Dyson products. 

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