Dyson 360 Vis Nav. lifted issues - Any help? | Dyson Community
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Dyson 360 Vis Nav. lifted issues - Any help?

  • 23 October 2023
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Dyson 360 Vis Nav keeps showing lifted. Any ideas how what to do?

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Best answer by DavidTaylor 24 October 2023, 10:32

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Hi @GAC

I recommend viewing the Support and troubleshooting for your Dyson 360 VisNav™ robot vacuum - YouTube playlist on YouTube. 

If you can’t find a video or answer. Calling Dyson to troubleshoot would be their preferred method. The team can use the Robots API key to diagnose the alert and offer you a resolution. 

@GAC  Hi there, thanks for the post. We have a visual self-solve guide that can help you resolve this issue, check it out here:

https://support.dyson.com.au/supportHome.aspx/Vacuums/Robots/360visnav/304640-01/troubleshooting-300916/robot-lifted-alert

If that doesn’t solve it, please contact your local support.

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