is the 360 Vis Nav really this bad. | Dyson Community
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So am on my 5th one since Nov 29 - 2 of which never arrived thanks to DPD. All 3 that came have had the same issue - despite multiple mappings they just give up during a clean and stop without any resumption being offered or returning to the dock. All have been charged and I  have  tried with with just a single room mapped to make it easier (and different rooms). Have followed instructions to the letter, ensured good lighting and rooms prepared. The impression is of a well engineered powerful machine with terrible software / firmware / navigation that is closer to an alpha rather than a beta evolution with buyers being asked to do the R&D. Is am a Dyson advocate over many years but this is shocking for a £1200 machine. 
I chose Dyson over the competitors because of past excellence and after sales service but am thankful I can return this within 90 days (although have so far lost 21 of them due to none appearance of replacements thanks to DPD.

Anyone any insight that may sort this or is it as bad as I imagine and I should have bought the Roborock. Thanks Nick 

Update - so the latest replacement also just stops mid clean also. Very disillusioned. 

Hi ​@Nick7747,

Welcome to the Dyson Community, and thanks for letting us know about this. This definitely doesn’t sound like a normal experience!

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.
 

Same here. The robot “dies” mid-clean, just turns off, "Connection lost” in the app. Sometime after 3 mins, sometimes after 10 mins. But happens almost every clean!  Wasn't doing it at first, but after one of recent updates.

Wasn't offered a replacement, but a “repair” that would take unknown time. What should I do?

This seems to be the same as the old 360 eye. It just dies mid-clean and does not return to dock. I thought it is because its battery is old but apparently this is just the signature dyson software engineering. Unstable is one thing one would say… unusable is another.

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