I purchased the first-generation Dyson hairdryer with all the attachments a few years ago. After just 1-2 months of use, it completely stopped working. Since then, it’s been sitting useless in my closet because I didn’t know what else to do with it.

Recently, I reached out to Dyson customer service to see if there was any way to repair it. As expected, my warranty has expired, but I my only option is to drive to an in-person service center that is too far from me. There’s no option to ship it back for repair or even recycle the parts. The only thing I can do is throw it out as regular trash and buy a new one for $500. 

It’s frustrating to feel like I wasted my money on something so unreliable. Beyond that, it’s disappointing that Dyson, a company that markets itself as innovative and sustainable, doesn’t offer more convenient or environmentally friendly solutions for repairs or recycling.