While on vacation in NY, My son’s girlfriend needed to purchase an attachment for her blow dryer. We entered the Times Square location and were greeted and assisted by a salesperson. With disappointment, the attachment was reportedly not available. As we browsed the other products, another salesperson Alicia approached the 4 of us. She was pleasant, friendly and soon we would discover knowledgeable, helpful and an excellent salesperson. She answered the initial questions regarding the attachment and corrected the misinformation given previously and sold her the attachment. She provided a consultation on how to achieve our desired look for our hair texture and before we left had sold me a Dyson supersonic blow dryer. She took the time to explain the product, how to use it and the different attachments provided. I received a fair market value and was pleased with my unexpected purchase. As we left, happy that we would be receiving our Dyson products in the mail when we returned home, my son stated he wish he could have purchased a Dyson supersonic blow dryer. So we turned around and Alicia sold him one as well!
Great service, knowledgeable, professional and now someone we can contact if we need assistance!
By far she is an asset to the Dyson family!
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