The battery in my Corrale hair straightener is failing to hold its charge. I went to Dyson in John Lewis to buy the new AirStraightener (out of stock) and was told Dyson would repair my Corrale for £99. I went home and ordered the AirStraightener directly from Dyson, along with a new hair dryer and new Corrale straightener so they all match (why oh why, Dyson, can’t you keep a plain white option?). I called Dyson the next day to discuss a repair for my old Corrale and was told that the battery can’t be replaced, but they could discount a new model. Unfortunately, I had already paid for everything so a discount wasn't going to help. It seems really odd to me that such an expensive item cannot have a battery replaced (even iPhones can have new batteries). Why is this? If Dyson thinks it's okay to just throw these items away after a couple of years use, maybe the pricing needs to reflect this, instead of being over-the-top premium.
P.S. The new Corrale stand is really flimsy.
