We can only vacuum with our V10 on the two dots setting. If we choose the one dot or maximum setting the blockage funnel light comes on the handle and then cuts out. We have checked for blockages and cleaned the filter head, but the problem persists. Any thoughts?
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Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and to help pinpoint the cause now you’ve ruled our blockages or a clogged filter, we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Cyclone V10
vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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