Hi, I’ve had my V10 total clean for six years now. The charge has suddenly gone when I plug the machine into a socket. I’ve tried a few sockets but no avail. The filter and machine is completely clean and no blockages that I can see. I sort of loathe spending £85 on a replacement battery (that will take a week or two to arrive) in case that’s not the answer to the problem. Has anyone had any success?
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Hi
Welcome to the Dyson Community!
To help pinpoint the cause, we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Cyclone V10
vacuum easily to hand - just to make sure a replacement battery is definitely the part you need, and not a charger assembly or Main body.
Please visit Dyson.com and click Support for the contact details of your local Dyson Customer Care team.
We'll look forward to speaking with you!
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