hello
i have a problem with my v15s detect submarine cleaner . when using the machine the detecting dirt function doesnt work.
thanks in advance
Page 1 / 1
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
Just to check, are you referring to the particle counter bars shown on the LCD display?
Additionally, are you able to confirm which cleaner head or accessory you’re using when you notice this issue? Please note, the particle counter will not work when the Submarine wet roller cleaner head is attached and the machine is in Wet cleaning mode.
Many thanks!
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
Just to check, are you referring to the particle counter bars shown on the LCD display?
Additionally, are you able to confirm which cleaner head or accessory you’re using when you notice this issue? Please note, the particle counter will not work when the Submarine wet roller cleaner head is attached.
Many thanks!
Yes, particle counter bars shown on the lcd display doesnt move at all. No values being shown while using the machine. Most of the time I use fluffy optic head with it, but the sensor doesnt work with any of the heads delivered.
Last friday I have sent my dyson for warranty service. Today came the answer that it cannot be repaired and I will recieve a new one for free.
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.