After battling with a wash G1 (bought directly from Dyson), Dyson said I needed to return the G1 for a replacement.
The G1 was collected, but no details of the replacement.
I have on many occasions emailed a reply to my support ticket but no replies.
Today after a 28 min call I was hung up on while the support person was “investigating”
I am disappointed in the lack of support and communication.
What are my options? PayPal dispute for a refund?
Any other suggestions would be welcome.
+12
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information.
I’ll look forward to hearing from you.
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