Gen5 Detect Outsize Absolute USA to UK | Dyson Community
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Gen5 Detect Outsize Absolute USA to UK

  • 11 January 2024
  • 1 reply
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Hello,

 

Will the Gen5 Detect Outsize Absolute purchased in the USA work in the UK? Is it dual voltage and frequency?

thanks! 

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Best answer by Jack 12 January 2024, 13:47

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Userlevel 6
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Hi @amanda.coniglio,

Thanks for the question. As a cordless machine, the Dyson Gen5outsize™ vacuum would work in the UK - you could order a replacement charger cord including the standard UK 3-pin plug.

But please keep in mind, we do advise against ordering a Dyson machine from one country for use in another. We don’t offer an international guarantee, and it would be very difficult for us to provide spare parts or servicing in the event of a breakdown as this machine has never been sold in the UK. This could mean having to return your machine to the US for repair at your own cost, if you ever happened to have an issue with it.

I hope this information helps!