Very surprised that when I searched “dyson direct drive wheel spindle break” to learn that this is design flaw issue. I bought the Dyson Gen5outsize Absolute in january 2024 and today I thought one of my wheels popped off. Upon closer investigation no, the spindle straight up snapped off the head, while taking the other wheel off to see the extend of the damage, that one broke too.
I was under the impression that these are supposed to be great vacuums, and your support it “top notch”. Well I guess I am about to find out.
Best answer by Jack
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