This red gasket on my Gen5 Detect, which is a few months old is just falling out of the engine. Is this repairable because air can be felt leaking out the gasket loose like this.
Page 1 / 1
Happened to mine as well. Dyson after a ton of back and forth sent me a new body, but in the wrong color. They won’t reply to my emails anymore and their phone lines seem too backed up to ever call. Each time I try to reach out it’s like starting over. Poor service and clearly a defective product, they need to step it up and get their act together on this. My old topic was here but apparently it’s locked:
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.