Hi
Welcome to the Dyson Community!
To help pinpoint the cause we'll need our Customer Care experts in your region to take you through some further troubleshooting checks when you have your Dyson Cyclone V10 vacuum fully charged and easily to hand.
If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support for the contact details of your regional Dyson Customer Care team.
We'll look forward to speaking with you!
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