After months of speaking to customer service and steps taken regarding dyson v12 detect.they finally agreed to exchange my hoover.
I was away so missed the delivery and now dyson refuse to send another they only was to do a repair.
Rude staff talking of a script and literally put the phone down on u.never experienced such bad customer service in my life.does anyone have a ceo email address please?
Press office and social media should be made aware
Hi
Welcome to the Dyson Community!
I understand this situation has now been resolved for you by the Dyson UK Customer Care team?
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