non dyson charging cable | Dyson Community
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Hi,

 

I have a dyson V8 animal and my dog ate the charging cable when she was a puppy, so more recently I found a cable that fits, it is not a dyson cable, I’m not sure what it is for.
When I plug it in it lights up to 2 dots and brings it to the full charge of 3.
However when I take it off the charging station to use it, and pull the trigger, nothing happens. Completely dead.

Would there be any way I can know what the problem is? I recently cleaned it and was concerned I might have damaged it but I don’t think that is likely.

Do non dyson charging cables work to charge the dyson?

Hi @DC12,

Welcome to the Dyson Community!

We’d always recommend using a genuine Dyson charger cable to recharge your machine, to ensure safety and compatibility.

We wouldn’t be able to confirm if the cable you’re using at the moment will be able to provide the correct power supply, or whether it could cause permanent damage to your machine and its battery.

Replacement charger cables for the Dyson V8™️ vacuum can be ordered from Dyson.com

Hope this helps!