I have a cyclone V10 for a little over one year. Use it 80% on carpeting, 20% on hardwood. After a short time, the red pads on the bottom of the accessories are missing. Fell off? Anyone have this experience and a solution?
Page 1 / 1
Hi
Welcome to the Dyson Community! Certain parts of your machine will experience normal wear and tear after a period of use, but I’m surprised to hear this pad has come off so soon.
We should be able to help resolve this for you within the terms of the 2-year Dyson guarantee period. So we can help resolve things as quickly as possible, please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
Reply
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.