Hello! I sent my Dyson V15 back for a warranty replacement and it was delivered to Dyson on September 19th. I already sent it to the repair center a few weeks prior and it wasn’t fixed when I received it back to me. I have called customer service numerous times and every time they tell me I will get an email with tracking in 2 days. I am at a loss here, I was initially told a new vacuum would be sent out the moment they received it and I can’t seem to get any help from customer support. Can anyone who has received a warranty repair tell me if this is normal? I just want a working vacuum.
Best answer by Stuart
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