I have been waiting for MONTHS for a very common problem Dyson won’t fix! They solution was to offer me 20% off a new machine!!! This is out of warranty, however I can’t believe that customers with out of warranty items are treated. This product, was not misused… this product has cheap plastic that supports the housing which breaks, which I have read is a HUGE PROBLEM. IF the product wasn’t made with cheap plastic there wouldn’t be an issue. Dyson refuses to help. When you buy Dyson, (and I have bought 3) you expect quality for the expense. I don’t believe these replacement parts are
Terrible support poor quality V11.. .people should be warned! $1000 vacuums should NOT BE DISPOSABLE
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