Tried three different heads that came with the unit and none are spinning.
one of these heads has only been used three times- so it points to an issue elsewhere (not a dirty bunged up head).
suction seems good- just the heads are not spinning.
any ideas where I should be checking please?
Best answer by Jack
View original
+7
Hi
Thanks for letting us know about this. To resolve this for you as quickly as possible, if would be best if you can contact our Customer Care experts directly to help pinpoint the cause through some further troubleshooting checks when you have your Dyson V15 Detect™ vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to confirm if this is covered under your Dyson warranty.
Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
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