V8 Motobar head. Brush on side fell off - Suggestions? | Dyson Community
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V8 Motobar head. Brush on side fell off - Suggestions?

  • 4 September 2023
  • 3 replies
  • 22 views

2 days into my Dyson V8 ownership and a small brush part has fallen off the head? What is its function? Should I try super glue?

 

 

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Best answer by Anonymous 5 September 2023, 09:40

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3 replies

Hi @Robstacle 

Thank you for raising this with us.

This is not a common issue; however, if the part does not click back in, I recommend that you contact the customer service team in your region.

Make sure to explain the situation with all the details.

They will make sure to provide you with the best possible solution.

Regards,

Thanks. I got in touch with dyson support they advised explicitly to not use super glue; and a replacement moto bar head has been ordered / dispatched with up to a 4 week eta on parts availability

they said it may scratch my wood floors too so I can use my soft head roller for that in the meantime I guess

Userlevel 5

Dyson for the win! Although, 4 weeks is a terrible timeframe time to wait! 

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