We are very disappointed with the wash G1 - the tray keeps detaching as it is not held securely at one end.
After mopping we are left with little puddles around the house.
The Wash G1 will not pick up crumbs etc which lie in the grout of our tiled floor.
We would have expected more from a Dyson product.
We purchased our machine from the Goodguys and unfortunately the will not honour the 45 day change of mind policy.
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’m sorry to hear you’re unhappy with your machine - we’d be keen to help you check it over and ensure it’s working as well as it should be, as your experience so far doesn’t sound normal. If a repair or replacement is needed, our experts will be able to confirm your options under the free 2-year Dyson warranty.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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