Hello,
I have notice that 40% to 50% of the time double tap to change between ANC to transparency is working,
has anyone else experienced this or found a solution?
kind regards,
oModeration edit - title updated]
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Hi
Welcome to the Dyson Community!
Firmly tapping on either of your Dyson OnTrac
headphones’ ear cups should allow you to switch between ANC and Transparency modes:
If you’re finding this doesn’t always work you may need to try tapping a little more firmly for a consistent response.
If you find this doesn’t help, please reach out directly to Dyson Customer Care for some further support. To get in touch with the right team for your region, just visit Dyson.com and click Support.
Hope this helps!
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