I just bought a new air purifier hit cold for 490.00 why don’t I see the email
cant see email yet for order
This inactive topic has now been automatically closed. For help or advice, please create a new topic.
Userlevel 6
+12
Hi
Welcome to the Dyson Community, and thank you for letting us know about this. I’m sorry to hear there’s been a delay in receiving your order confirmation email. If you haven’t already, it’s worth double-checking your junk mail/spam folder, just in case it’s accidentally been miscategorised.
At the Dyson Community we’re not able to access customer records - for support, you'll need to speak directly to our Dyson Customer Care experts in your region. They’ll be able to check on the current status of your order and provide you with an update.
The quickest way to get in touch is to visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then follow the 'Registration and technical support' prompt to reach one of our Dyson Experts.
We'll look forward to speaking with you and getting this resolved.
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.