How can I find out which model of Dyson purifier I own? | Dyson Community
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How can I find out which model of Dyson purifier I own?

  • 5 May 2024
  • 1 reply
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 Hello. I need to know what model i have so that i can get a replacement cord.

Thank you!

[Moderation edit - title updated, personal details removed]

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Best answer by Jack 7 May 2024, 14:43

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Userlevel 6
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Hi @KW8,

Welcome to the Dyson Community!

I’ve removed your attached photo from your post to keep your serial number private. But I can see from the image of the serial number sticker on the base of your machine that you have HP01, the Dyson Pure Hot + Cool™ purifier.

If you need any help finding the right part, feel free to speak directly to our Dyson Customer Care experts in your region. Visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.