Although I’m getting warm air blowing from the unit, the lower and upper areas of the air flow ar much cooler, it is not consistent warm air flow from the unit
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Hello
Welcome to the community! The heating elements in your HP04 do turn on, one at a time, so this is to be expected when you first turn on the machine. If you run the purifier for 1 minute at the highest temperature setting, does that resolve the issue?
If the issue is still occurring, please get in touch via our local WhatsApp channel, where one of our team will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and start a WhatsApp conversation.
If you'd prefer, you're welcome to call the Dyson Helpline to speak with our experts directly. You can find their number in the ‘Contact us’ section of the page.
Best wishes,
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