The EU may force Dyson to buy back air purifiers | Dyson Community
Question

The EU may force Dyson to buy back air purifiers

  • 22 January 2024
  • 1 reply
  • 113 views

Dyson don't sell airfilters for most of the purifiers in the EU. “Out of stock”.. Been like this for almost two years. I have tried to contact their service for over a year, no response..  After seeing enough commercials where they want me to buy more of the purifiers.. I had enough. Contacted some “EU complain” line. And after lots of “bla bla bla”. They finally going to “take a look at the situations”.

They said it's illegal to “sell machines” with promise of selling filters etc. 

I hope this comes through. And Dyson have to take every purifiers back(in country's they don't sell filters). 

It's much easier to send the whole machine back. buy a new purifier. Use it for 12 months.. And repeat..

 

 


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1 reply

Someone needs to do something this is well out of order been waiting for months I bought it because I thought Dyson was a reliable company how wrong was I absolute joke 😡