I have an error code showing my carbon fiber orange filter needs to be replace. I have replaced the filter, and tried to reset it pursuit to the manual by holding the nighttime button for 5 seconds. The filter will not reset. I have also tried to recycle the machine by holding the remote power and machine power buttons for 10 seconds. Nothing works. Any suggestions?
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Hi Greg, I have the same issue with the filter and I will return back to Dyson to be fixed.
I’ve tried all the reset options, but no any improvements.
Thank you so much! At least I know I am not crazy.
What machine have you got? What orange filter do you mean?
Dyson Purifier Humidify+Cool Formaldehyde
PH04 (White/Gold). The orange carbon filter that goes inside the outer filters.
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