V7 Cordless brush bar - part number query | Dyson Community
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Hello,

I have a Dyson V7 cordless and want to replace the brush bar for my direct drive cleaner, however I am encountering what seems to be the common issue of the 3-prong vs 4-prong.

The motor that I have is a 3-prong one, and I can’t seem to find a replacement brush bar for it. I spoke with support however they only told me to buy a new Direct drive cleaner head, which is currently out of stock.

 

Does anybody know if this part is a 3-prong one? https://www.dyson.co.uk/support/journey/spare-details.967157-02.344721-01

@wraith-of-vern Thanks for the post, You should be able to go to the Dyson support page. There, enter your Dyson’s serial number and it should bring up a page with the parts specific to your machine.


UK support: https://www.dyson.co.uk/support/contact-us

USA support: https://www.dyson.com/support

Canada support: https://www.dysoncanada.ca/en/support

I am having the same issue. 
I enter my serial number and guess what???? It’s not recognised. 
Purchased V7 in 2021 and need a brush bar and wheels for the head. 
waiting for a support response. 
I can’t afford a new brush head. Will propose need a new battery soon too. 
Come on Dyson, help us out. I didn’t think

that throw away consumer goods were your “thing”. 
 

why can I not even search the serial number???? Starts with G3B???

Resolved. Thank you Dyson Australia 

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