Hello! I am a bit confused by the delivery times that you can choose whenever you place an order. On Wednesday 9/27 I ordered a V15 Detect Absolute and at checkout I was given a few different options for delivery times. Not all days were available for delivery but I was given the option of having the vacuum delivered on Friday 9/29. I thought, “Gee! That’s fast!” and chose it despite that delivery date sounding too good to be true. It’s now 9/30 and my order hasn’t even shipped yet (it is in-stock, and I placed my order at 12:30 p.m. EST, so I figured that it would ship on Thursday). I’m just a bit confused on why I would have the option to choose such a quick delivery date when other seemingly random days (and by that I mean days other than Sunday) were unavailable for delivery. What’s the point of letting people choose if the actual delivery isn’t going to be until much later?
Crazy Impossible Delivery Choices
A
You can read more about Dyson delivery service and how to track a delivery on our How to: Check on the progress of a delivery/Track a delivery article.
For a live update of your order and an update on dispatch/delivery, please contact your local Dyson channel.
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