As I know user experience is key in product design, I’d like to position our Community as pinnacle in providing insights, experience and feedback to our Category and Insight teams directly - through real-time actionable insights.
Whether you've had a positive or negative experience, your feedback is crucial in helping to understand what's working well and what needs improvement. To that effect, we’ve love to here from you!
If you’re interested in providing feedback, here’s what we want to know:
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Product Information: Begin by telling us about the specific Dyson product you own. Mention the product name, model, and any other relevant details - please do refrain from sharing the serial number.
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User Experience: Share your overall experience with the product. Highlight the aspects you love, such as its performance, durability, or convenience. Be sure to include any unique ways in which the product has exceeded your expectations or you’ve benefited from.
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Challenges Encountered: If you've encountered any challenges or drawbacks while using the product, please don't hesitate to let us know. We value transparency and want to understand any areas where we can make improvements - we have a host of material that’s designed to support owners with becoming familiar with their products. Simply put, if we know users are struggling with a certain aspect, we can help by adding clarity.
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Imagery: A picture is worth a thousand words! If you can, please provide images of your Dyson product in use or any related experiences. Visual feedback can help us better understand your perspective.
I look forward to seeing what you all share!
Thanks,
Stuart 😁