Dyson robot can’t clean | Dyson Community
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Dyson robot can’t clean

  • 29 November 2023
  • 3 replies
  • 103 views

  • Novice Member
  • 2 replies

My robot cleaner is about 3 months old but as of 2 days ago, just won’t clean! It won’t do the scheduled clean. If I set up an app clean, it moves then immediately says returning to dock then I get a message saying Dyson can’t clean. 
 

I have a tried cleaning everything, powering down and turning back on to no avail. I can press the machine to clean, but only if not in the dock. Any tips welcome. It’s very frustrating!

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Best answer by Anonymous 1 December 2023, 18:40

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3 replies

Hmm this problem persists. I’ll try the full reset

Hi Adam

i actually deleted the map. When I looked at it, it was one tiny blob. Not sure how that came to be but deleting and creating the map again fixed it 

@cls Thanks for your post. That sounds like an odd software issue to me. Any software issue can be resolved by doing a full factory reset. Find out more about doing that here at this link: