I have a brand new Dyson V15 and after cleaning the filter (following the instructions in detail) I use the vacuum to be told in needs cleaning again, this is constant. Tells me even if its not picked up much. So annoying and frustrating its a great vacuum.
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Best answer by Anonymous
View originalMy Recommendation is to try drying it out for a day or two more, if that doesn’t fix it, call them for a replacement part.
Hi
I've had my v15 for almost 2 years, a month or so ago i had a new cyclone body because the wand clip broke then about 3 weeks ago it started flashing a filter warning and suction dropped. Filter was cleaned and dried a few days before but I cleaned it again anyway and left it on the radiator for 3 days. Put it back on after the 3 days and within a minute the warnings back. Contacted dyson and they've sent another cyclone body and new filter. I've just set them up, hovered for about 5 minutes and its saying the filter needs cleaning. Both parts were brand new out the boxes this morning.
Is this a known issue with the v15? Or has there been a design change? It's only happening on the new ones never had this issue with the old one.
Thanks
+5
Hi
I've had my v15 for almost 2 years, a month or so ago i had a new cyclone body because the wand clip broke then about 3 weeks ago it started flashing a filter warning and suction dropped. Filter was cleaned and dried a few days before but I cleaned it again anyway and left it on the radiator for 3 days. Put it back on after the 3 days and within a minute the warnings back. Contacted dyson and they've sent another cyclone body and new filter. I've just set them up, hovered for about 5 minutes and its saying the filter needs cleaning. Both parts were brand new out the boxes this morning.
Is this a known issue with the v15? Or has there been a design change? It's only happening on the new ones never had this issue with the old one.
Thanks
It sounds like a faulty main body sensor to me. Not sure if they’re classifying it as a common issue, but I’ve seen it a few times. Give them a call and request this component:
Ask for it by name rather than using the part number. Those in the example are for the UK and aren’t universal.
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