New, followed assembly instructions, charged. Press On/Off, if it comes on, it turns off right away and cannot get it to come on again? What am I doing wrong?
Best answer by Charliebrown
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Userlevel 6
+5
Hi. Might be a simple explanation, either incorrect setup or an issue with the battery. I suggest checking here:
- My cordless vacuum cleaner is making a pulsing noise, what does this mean?
- My Cordless vacuum cleaner’s battery isn’t charging, what can I do?
If no better, visit their online diagnostics and input the issue: Visit Dyson.com
If still broken, consider calling dyson and either returning/swapping.
A
Edit to add: I took it to the local Dyson service center and they replaced it and said the computer was bad. I got a new vacuum and just got home and charged it and it works like it should! Very happy now:)
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