Hi, have a dp04 fan, bought new filters which fit but its impossible to connect it to main body again. bought S-PN.965432-01 rom Dyson.
How hard should I push to try to fit it again? frightened to break it as so expensive. thanks
Best answer by madmoo
View originalhaha, I have the answer to my question after speaking to Dyson helpline…...the new filter is 2 in 1 so BOTH filters need to be removed! Hence the not fitting! Easy peasy now!!
Great, and just in case this helps you, here’s the YouTube page with a video guide on replacing the filter for you, etc.
Don’t forget, once the new filter is installed, you’ll need to rest the filters. Our Resetting the air treatment machine's filter(s) | Dyson Community article can help.
Cheers,
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