v10 animal cutting out - new battery, new filter and no blockage. Any ideas? | Dyson Community
Question

v10 animal cutting out - new battery, new filter and no blockage. Any ideas?

  • 3 January 2024
  • 3 replies
  • 146 views

Hi all,

Our v10 animal just started cutting out around one month after a new battery (Dyson original) was installed. We have put a brand new filter on and ensured there are no blockages anywhere. There is a slight crimp in the upper seal (close to the batter unit) on the cylinder - could this be causing an issue?

Thanks for your help!

 

Lee


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3 replies

Hi there @LifeofRiley is there is any defective or openings around the seals this will cause the machine to shut down. 

No. The device now has a new battery, new filter, new trigger and a new bin, but it still isn’t working!

@LifeofRiley you would need a new main body to resolve this. Please note any parts ordered directly with us on Dyson.com will come with a full one-year warranty.