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Maintaining your robot

Keep your Dyson robot vacuum performing at its best. Post questions about machine maintenance here.

  • 4 Posts
  • 19 Replies

4 Posts

J
JuicyChicken7New Member
asked in Maintaining your robot

Dyson 360 Eye - Mission impossible to find battery

Has any soul on this earth suceed with locating an geniun original Dyson 360 battery? I made the big mistake to send my beloved robot to repair at Dyson center in Germany and when they sent it back the battery was taken out. I have tried for since december (last 6 month) signing up for every replacement site on multiple Dyson website but the battery is never back in stock. I have checked multiple 3rd party website, ebay, amazon there is only chinese knock of. I was so desperate so i bought a chinese knock off and after only 1 use the machine is flashing red battery light.It feels so sad that i have to through out the machine just because there is no possible way to buy a new battery. I’m doing this last effort and ask here, and from my research even the Dyson 360 Heurist battery should work, but even that is not possible to locate anywhere in the world.

1
J
Bronze Level Contributor
20 days ago
T
Tome10Novice Member
asked in Maintaining your robot

360 Heurist - Jockey Wheel

I just got a unit off of ebay from Japan. Apparently, the I thibknits called the bump skid is broke. It's in the middle of the front it pivots 30 degrees left/right. I think it's supposed to have a wheel or something there, but it's just a plate and the spring ends are dragging the floor. Does anybody know of a parts diagram for this? And where I csn order a replacement? Thanks.

15
T
22 days ago
D
daschlesNovice Member
asked in Maintaining your robot

Are 360 Heurist and 360 eye parts are interchangeable, specifically the cyclone?

The mesh on the cyclone for my 360 Heurist is a bit frayed, and I’d like to replace, but no one, including Dyson, seems to sell a cyclone specifically for the Heurist. 966609-01 IS available in a lot of places, including Dyson, but it is listed on the 360 eye page, although the photo looks the same. Can I use it??

1
F
Bronze Level Contributor
1 month ago
Charliebrown
Bronze Level Contributor
CharliebrownBronze Level Contributor
asked in Maintaining your robot

360 Heurist - Robot filter cleaning advice

Looking for some advice.The robots filter has a narrow 2-3 inch opening, which allows the water to rise through the material and out the other side. I’ve cleaned the filter for the first time and can still see dust/grime through this opening. Is there a Lyn easier way to clean inside, other than flushing it with water? Thanks. Charlie. 

2
F
Bronze Level Contributor
9 months ago
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