Controlling your robot
Get advice on or post a question. Asking how to control your Dyson robot machine and using the Dyson App.
- 8 Posts
- 32 Replies
My robot keeps starting and moving off the dock for about a foot or so, turns round and heads back to re dock. Returning to light dock comes on and in app the room I’m trying to clean gets a negative sign by the room.all filters cleaned and checked. Vacuum 2years old.Battery charging normally. No blockages. Software up to date.any suggestions? thx!(Moderation edit - title updated)
I have just unpacked and set up my brand new machine. It has successfully connected to wifi. Says place on dock, it is on dock, battery not connected, robot temperature too high. It won’t even start. Software updates fail. Shattered! What am I missing?
HI there, I bought a Dyson 360 heurist in the netherlands and brought it to Chile, where I live. I asked the people in the store if it would work and said no problem. NOw I find the app store does not let me download the app and cannot use it. Help! Is there any way to fix this. It was a very expensive purchase. Tried VPN and no success. Sabine
Hi everyone. I’m hoping someone can help or at the least point me in the direction of support content. I recently redecorated and had to move my robot dock. When plugging it back in, I made sure it was in the same place with nothing in front of it. On two out of three occasions the eyes has had trouble docking. Does anyone have a suggestion on what it could be or what I can try to fix it? Thank you in advance.
Create a community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.