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Tips and tricks

Find handy hints on using your Dyson machine and the Dyson App. And post your own to help other members.

  • 87 Posts
  • 103 Replies
TIPS - CORDLESS VACUUM

How to: Clean the common areas of your house

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TIPS - AIR TREATMENT

5 ways to improve indoor air quality

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TIPS - CORDLESS VACUUM

How to: Maximise your cordless vacuum's battery life

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87 Posts

Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Where do you have your Purifier?

Anyone that has had a Purifier for a while may have their own tips and tricks for getting the best out of their machine.The best place in the room to ensure the cool or hot air reaches them, where the Purification/Humidification really makes a difference in the home or simply how they make sure their feet stay cool on those warm nights. This topics all about that :)I’ll go first...My home office, which is really a converted bedroom is pretty small, but it also faces the setting sun in the evening. Meaning it gets pretty warm. I’ve found if I position my Purifier in the opposite corner from where my desk is in the room, that I get all day cooling and when the sun beams through the window late afternoon, I can just increase the airflow to stay the same. Anyone else have any tips for dealing with the heat?

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Bronze Level Contributor
1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Keeping your purifier performing at its bestTIPS - AIR TREATMENT

Here are a selection of tips that could help maintain optimum air purification performance in your home:Your Purifier, Purifier Heater and Purifier Humidifier are engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively. Clean the sensors regularly - Keeping the sensors clean and clear of debris will help the machine accurately record data and react to particle detection in the home. Read the ‘Cleaning the sensor’ article to find out where they are on your machine.  Clean the machine regularly - Wiping the machine over with a dry cloth will help remove a build-up of dust and debris. Read the ‘Cleaning the machine’ article for all a list of places to check. Before cleaning your machine, ensure that it is turned off at the socket and unplugged.If you’d like to share any tips on this, please feel free to post

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Jack
Dyson Community Manager
9 months ago
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michellecatRookie Member
asked in Tips and tricks

Recycle refund £65 incentive- terrible customer service and still no money back

Has anyone else experienced absolutely terrible customer service from Dyson regarding their recycle refund service initiative of £65 back. I’ve contacted customer service three times now asking where my refund is as it was supposed to arrive in 14 days and yet it’s been over a month. Everyone I speak to says someone will call within 48 hours and each time I receive absolutely nothing. I’m getting increasing frustrated and getting absolutely nowhere with customer service? Anyone else? 

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3 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Help me Choose - Hair careHELP ME CHOOSE

Need help choosing your next Hair care purchase?  If you’re struggling or you’re just looking for inspirations, we can help!For those with different hair lengths, a Straight, Wavy, Curly or Coily shape, with little to professional level experience in styling, our team have created a NEW dedicated journey to help make it even simpler when choosing the right Dyson Hair care product for you! By completing a handful of questions, to better understand your needs, the ‘Help me Choose’ journey returns criteria matching recommendations - these questions vary between ‘Hair Length’, ‘Type/Shape’, ‘Styling Goals’ and ‘Styling Skill Level’. All you’ll need to do is make a selection from those on-screen options. Here are some of our teams results:   We’d love to hear if you’ve used this journey, and which recommendation you've chosen. Leave us a reply, letting us know below. If you’re still stuck, why not ask our community members for their input by posting a question. The best place to do this is

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5 days ago
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patriciia bRookie Member
asked in Tips and tricks

Where can I get a status update on my Dyson order?

Ordered new Dyson large round. Brush for air wrap on 20/10/23 have ordered confirmation but no details or information of dispatch date  really feel need this brush like NOW  to make my air wrap experience complete used large brushes on other devices with fab results (Moderation edit - title updated)

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Jack
Dyson Community Manager
2 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Robot: SchedulingROBOT VACUUM - DYSON APP - KEY FEATURE

Did you know you can use the App to set a schedule for your robot? Well, you can!Whether you want to set it as you get home from work or just at the weekends, your docked robot is ready when you need it, and on standby when you don't.Scheduling allows you to set your robot off to clean at a time that suit you, as well as providing the choice to select the cleaning mode it operates in. Our ‘Understanding your robot’s cleaning modes’ article explains the difference between these individual cleaning modes. To start using scheduling, your machine will need to be connected to the app. On the home screen press the ‘Schedule’ icon in the bottom right-hand corner. This is symbolised by a clock face pointing to the 12 and 3 position.Read more about this feature on our ‘Scheduling your robot’ article. If you own either the Dyson 360 Vis Nav™ robot vacuum or Dyson 360 Heurist™️ robot vacuum and have mapped and zoned your floor space, you can customise which zone(s) are included in the scheduled c

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6 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Hair care styling tips: Dyson straighteners, Airwrap™ multi-styler and Supersonic™ hair dryerTIPS - HAIR CARE

If you wanted to watch quick and easy, step-by-step video tutorials to achieve your ideal style, we’ve got exactly what you need!We’ve collated all the styling tips, guides and videos from across our Dyson Supersonic™ hair dryer, Dyson Corrale™ straightener and Dyson Airwrap™ multi-styler, and brought them into one place! Simply visit our Hair care category, ‘Getting started with Styling’ forum to begin your styling journey.If you wanted to be more specific, choose one of the following links: Dyson Airstrait™ straightener - Styling Dyson Airwrap™️ multi-styler - Achieving your style Dyson Supersonic™️ hair dryer - Styling guides Dyson Supersonic™ hair dryer - Hair Styling Tips for Men Dyson Corrale™️ straightener - Getting the look you want Stuck with which style to try next or simply need some inspiration?Try our How to: Style your hair using either the hair dryer, straighteners or airwrap multi-styler article. If you need help achieving your style or want to share your own styling ti

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11 months ago
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veeveeRookie Member
asked in Tips and tricks

Having trouble opening the Dyson v15 detect digital motorbar head to clean

I’m having trouble opening the motorbar head to clean it. Although I use a coin to twist the side panel, it rotates to a point, but the panel does not pop out. What else can I do to open it? 

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Jack
Dyson Community Manager
2 months ago
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Stephen PRookie Member
asked in Tips and tricks

V11 Absolute cyclone replacement cant be found

Hi everyone. I have a Dyson V11 Absolute nickel/blue from 2021 and the cyclone/ handheld unit needs replacing. This is because the electrical connection into the wand is faulty and it no longer turns the brush heads. I’ve contacted Dyson and they sent a replacement which I had to pay for. The replacement doesnt fit my existing battery as it has a different underside to the handle. My model has no protruding elements but the replacement has two little protruding bits. See attached picture. Dyson seem unable to find a replacement cyclone in my style and don’t understand the problem despite me sending the photo. Can anyone help me on how I find a solution? Many thanks  

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Jack
Dyson Community Manager
3 days ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Dyson Airwrap™ multi-styler: How to curl your hairTIPS - HAIR CARE

To help with curling your hair, our team of dedicated experts have shared a short film and step-by-step guide showing just how to curl your hair with the Dyson Airwrap™ multi-styler.Our team thought there would be no better place to highlighting it, then on our own Community.  Step-by-step guideStep 1. Begin with wet hairStep 2. Then dry to damp using the Pre-styling dryerStep 3. Use the 30mm/1.2inch barrel to practiseStep 4. Select full power and high heatStep 5. Take a small section of hairStep 6. Hold it about 10cm from the endStep 7. Introduce the ends to the arrowsStep 8. Move the barrel towards your head without twistingStep 9. Hold for 15 seconds, or until hair is dryStep 10. Push the cold shot for 5 to 10 seconds to set curlStep 11. Switch off and pull down to release the curl Want to watch a quick, step-by-step guide to achieve your ideal style?Take a look at our Tips for achieving your style and Tips for longer lasting curls articles.  If you have any questions on curling or

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Dyson Community Moderator
Community Moderator
1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Get your spring cleaning off to a good startSPRING CLEANING

Like many this spring season, you’re probably in the midst of planning your seasonal cleaning session. It can be hard to know where to start, especially if you’re planning to do it all at once or have an already busy schedule. Splitting tasks over a several days can make the spring deep clean more manageable.To help you, here is our 5-day spring cleaning checklist. It covers the importance of removing animal dander, human skin flakes, household dust and house dust mites from surfaces in the home, paying attention to the areas where these can be found. Textiles, bedding, mattresses, upholstered furniture like sofas and carpets should be on the top of your list. Day 1Wash bedding on a 60°C/140°F or 90°C/195°F wash. This helps to break down and reduce allergens Wash or replace duvets and pillows to reduce the amount of dust mites and skin flakes present in your bed. Vacuum both sides of your mattress to remove dust mites and skin flakes.Day 2Remove dust from kitchen cupboard tops, using e

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1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Dyson’s checklist for a cool homeTIPS - AIR TREATMENT

With our seasonal temperatures set to soar, there is no better time then now to share our top tips for staying cool in the heat. In fact, in a recent Dyson Newsroom post, our Head of Environmental Care shared their own tips on this.These should help you cool the home, while staying cool yourself.  Close curtains and shutters Keep the windows, curtains or shutters closed during the day to minimize the amount of sunlight entering the home. Night-time is when summer temperatures tend to dip, so make a habit of opening windows at night to allow cooler air to enter. Then be sure to close them in the morning before temperatures rise and open them again in the evening as the temperatures gradually drop.Beat heat with cooling airflowWith temperatures soaring, staying cool can be a real challenge on hot summer nights. Dyson purifying fans use Air Multiplier™️ technology with 350-degree oscillation, projecting up to 290 litres of air per second, to cool you.Reduce heat sources at homeOpt for ene

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1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Help me Choose - Air Treatment Machine (Purifier)HELP ME CHOOSE

Need help choosing your next Air treatment machine?If you’re struggling or you’re just looking for inspirations for the next purchase, we can help!From singular room purification to open plan living spaces, air purifiers help improve indoor air quality and give you peace of mind that you’re breathing cleaner air at home. We know choosing the right one for your particular need can be challenging, that’s why our team have created a NEW dedicated journey to help make it even simpler. By completing a handful of questions, to better understand your needs, the ‘Help me Choose’ journey returns 3 criteria matching recommendations - these questions vary between ‘In-home activities’, ‘Type of belongings and Pets’, ‘Spaces to Purify’ and ‘Needs or Concerns’. All you’ll need to do is make a selection from those on-screen options. I’ve shared my own results below:   We’d love to hear if you’ve used this journey, and which recommendation you've chosen. Leave us a reply, letting us know below. If you

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Jack
Dyson Community Manager
1 day ago
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shambhalaRookie Member
asked in Tips and tricks

Cleaning the cyclone on a V6

Please can you tell me how do I clean all the clogged fine dust that is behind the mesh on the cyclone? The instructions say to use the brush attachment but I need to get the contents from inside out. When I shake it, some dust comes out a bit like shaking flour through a sieve but some of it has clogged and won't move.Any tips would be welcome.  

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4 months ago
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Inquisitive23New Member
asked in Tips and tricks

Smart Plug and Dyson Fan Heater - Will it work?

Hi, I have an old Dyson Fan Heater (A series). I want to know if i can use smart plug with this. When I use it works but doesnt start. I have to manually press on button on the remote. How to sort this? Thanks in Advance Sudha

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7 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

How to: Style your hair using your Dyson hair dryer, straightener or multi-stylerTIPS - HAIR CARE

Stuck with which style to try next or simply need some inspiration?We’ve made it even easier to find a style to suit you and to achieve the look at home. From an easy on the go curl, to those more defined, a sleek and straight look to voluminous loose waves, we’ve collated a range of styling video guides from across our Dyson Supersonic™ hair dryer, Dyson Corrale™ straightener and Dyson Airwrap™ multi-styler, and brought them into one place - Including a list of accessories to use. To get started, select from our Easy Hairstyles, Curls, Waves, Volume or Smooth and Straighten. Easy HairstylesC-curl​​Creating C curls with the Dyson Corrale™ straightener.Reproduce this style using: Dyson Corrale™ straightenerSmooth c-curlSee how to create a smooth look with Korean-inspired c-curls with the Dyson Airwrap™ multi-styler.Reproduce this style using: Dyson Airwrap™ multi-styler Small round volumising brush Round volumising brush Coanda smoothing dryer CurlsCurly blow outSee how to create a glam

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1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

The Advent of a Healthy HomeSPOTLIGHTED POST

In the lead up to the festive season, cleaning can be major source of stress, which can be exacerbated by spending more time indoors. In recent years our Dyson engineers have share a rather fitting ‘24 days of Christmas cleaning’ in their own unique calendar. The Advent of a Healthy Home.We couldn’t think of a better place to share it than with our community! We hope you get a much enjoyment out of it as we have. Read the full ‘The Advent of a Healthy Home’ article for these festive cleaning tip in more detail.

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SalonSally
Silver Level Contributor
1 year ago
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Community Moderator
LyndseyCommunity Moderator
published in Tips and tricks

Dyson Airwrap™ multi-styler: Achieving your styleTIPS - HAIR CARE

Want to watch a quick, step-by-step guide to achieve your ideal style? The Official Dyson YouTube channel hosts a vast array of content which is designed to help you do exactly that.Each of the bespoke videos not just helps you achieve your chosen style but provides a range of handy tips and tricks along the way. From a sleek side part to that stretched blow out look, our video styling guides show you how to get the look you want.To get started, simply choose the video that suits your look or visit our Dyson YouTube channel and use the on-screen search option or navigate through the playlists to start viewing more tutorials and insights for creating your look. Beachy curlsUsing the NEW Dyson Airwrap Diffuser attachment Twist out lookUsing the NEW Dyson Airwrap Diffuser attachment Layered blow outUsing the NEW Dyson Airwrap Large round volumizing brush attachment Sleek side partA sleek, everyday look with minimal flyaways. Using the Soft smoothing brush and Coanda smoothing dryer.  Merm

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Stuart
Dyson Community Manager
6 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Dyson Supersonic™ hair dryer: Hair Styling Tips for MenTIPS - HAIR CARE

Since Dyson launched the Dyson Supersonic™ hairdryer, stylists have put it to good use during Men’s Fashion Weeks around the world. To celebrate, we’ve compiled the top looks for men, which can be created using the Dyson Supersonic™ hairdryer in just five easy steps.  Style hair when hair is damp as its hydrogen bonds are broken, making it easier to reshape. Fringe AffairIdeal for hair with long top or sides.Fringe AffairSuitable for men with straight to wavy hair, this stylised adaption delivers a smooth finish yet retains the hair’s volume. Re-create this style with the help of two attachments – the Gentle Air Attachment and Smoothing Nozzle. The Gentle Air Attachment can be used for rough drying and is kinder to fine hair and sensitive scalps, while the Smoothing Nozzle helps to dry hair with controlled airflow for a smooth, natural finish.Attach the Gentle Air Attachment to the Dyson Supersonic™ hair dryer. Pre-dry hair by selecting the #2 heat setting which is set at 60°C for cool

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1 year ago
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siberianNovice Member
asked in Tips and tricks

Dyson Cordless - Cleaning dust bin / container. Is there an easier way?

We have a kennel of Siberian Huskies and though we have several Dyson corded vacuum cleaners many times for a quick clean it’s easier to get a cordless version. I had my eye on the V12 but the static electricity makes the dog hairs cling to the canister requiring me to be able disassemble the pod from the main body and use a compressor to clean it out. Can you entirely and easily separate the waste container from the main body to clean it? Thanks for your replies siberian (Moderation Edit - Tags Added/Title Updated)

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8 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

How to: Maximise your cordless vacuum's battery lifeTIPS - CORDLESS VACUUM

Whether you’re new to owning a Dyson Cordless vacuum cleaners or you’ve had one for a number of years, we’ve collated four of our top tips to help you optimise the runtime and lifespan of your vacuum's battery. Maximum power. Only when you need itWe recommend only using Max or Boost mode for short bursts of intensive cleaning. Using these modes more regularly can speed up the degradation of your battery.Stick to using Auto, Normal or Eco mode for everyday cleaning. Avoid use in extreme temperaturesVery hot or cold environments can speed up battery ageing. So, it's best to avoid cleaning the car in hot weather or leaving your vacuum in a cold porch or garage.Your machine won’t operate or charge if the ambient temperature is below 3°C (37°F). This is designed to protect the motor and the battery alike. Give it a restLet the battery run down to empty at least once a month to help prolong its life.If you have a spare battery, swap them out so they both have time to naturally discharge. Gen

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1 year ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Dyson Zone™ Apple Watch controlsHEADPHONES - CONNECTION JOURNEY

 Dyson Zone™ headphones Apple Watch The 6.2.23380 update to the MyDyson™ app brings you the ability to control and interact with your Dyson Zone™ headphones using your Apple Watch (requires watchOS 9.0 or later).You can access and adjust Equaliser (EQ), Active Noise Cancellation (ANC) and airflow settings, check remaining filter life, and view real time air quality (AQ) and in-ear sound level data. Quick and easy control, on the go!Battery and filter life levelsIn-ear sound levelsAir quality levelsANC and EQ controls If you’ve not yet download the MyDyson™ app or paired your Dyson Zone™ headphones, take a look at the Dyson Community articles below: Downloading the Dyson App Pairing your headphonesWe’d love to hear what other features you’d like to see!

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Bronze Level Contributor
6 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

How to: Clean the common areas of your houseTIPS - CORDLESS VACUUM

Did you know with the right tools, accessories, and vacuum cleaner, it’s possible to keep your home looking spotless?To help you tick all the boxes during your next dedicated deep clean, here’s Dyson’s step-by-step guide to cleaning common, high-traffic areas of the household, such as the staircase, hallway and living room, including tips on removing household dust and cleaning different floor types. How to: Remove household dust How to: Clean your staircase How to: Clean your hallway How to: Clean your living room How to: Clean carpets, remove stains and which accessories to use How to: Clean hardwood floors, remove stains and which accessories to useEach of these article not only feature the step-by-step guide, but highlight three top preparation tips and a list tools you’ll need to get started. Read the full article on cleaning the common areas of your home by clicking on our ‘How to clean the common areas of your house’ link.If you’d like to share your own tips on cleaning, feel fr

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8 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

How to: Create a Topic/PostTIPS

Whether it’s the first time you’re wanting to post a new topic, or you just need a reminder of how it’s done, this article should provide all the info you need. As a registered Community member, you can post a new topic at any time – whichever page of the Community you’re on.If your viewing the site from a desktop, you just need to click the purple button in the header which reads “Create your topic”. Mobile users will need to click the purple button in the lower right hand corner of their screen.Alternatively both sets of users can just simply click Create new topic.Create your post by following the steps below: Choose either a ‘Question’ or ‘Conversation’.  Use ‘Question’ when you need an answer or solution.  Use ‘Conversation’ when you want to share something and involve the community in a discussion.  Enter a ‘Title’. Make sure this relates to what you’re posting about and try to make it engaging and eye catching.  Add a ‘Description’. This is the main body of your content. Try t

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Mel H
8 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

How to: Search and post on the communityTIPS

Searching Before taking the plunge and posting a new topic, you may want to see if someone else on the community has already asked the same thing, or started a discussion about the same topic. To do this, simply have a quick look for it by using the search option at the top of every page.By typing your question into the search, it reviews all of the existing content on the community for key words and returns the 5 top results. Choosing the ‘View all’ option returns all the results.For example, by searching ‘My Filter needs’ you will be shown the top 5 results that contain the word ‘Filter’. Example - Search option with textTopics with either a tick or a question mark against them have been created by other users, whereas ones represented with a document are static articles from the community Knowledge Base.If your topic doesn’t already exist, go ahead and create a new one. Here’s how to do this: PostingWith our step-by-step guide walking both our seasoned members and new joiners throug

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1 month ago
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