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Tips and tricks

Find handy hints on using your Dyson machine and the Dyson App. And post your own to help other members.

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TIPS - CORDLESS VACUUM

How to: Clean the common areas of your house

TIPS - AIR TREATMENT

5 ways to improve indoor air quality

TIPS - CORDLESS VACUUM

How to: Maximise your cordless vacuum's battery life

92 Posts

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StuartStuart - Dyson

published in Tips and tricks

Dyson Zone™ Apple Watch controlsHEADPHONES - CONNECTION JOURNEY

Dyson Zone™ headphones Apple Watch The 6.2.23380 update to the MyDyson™ app brings you the ability to control and interact with your Dyson Zone™ headphones using your Apple Watch (requires watchOS 9.0 or later).You can access and adjust Equaliser (EQ), Active Noise Cancellation (ANC) and airflow settings, check remaining filter life, and view real time air quality (AQ) and in-ear sound level data. Quick and easy control, on the go!Battery and filter life levelsIn-ear sound levelsAir quality levelsANC and EQ controls If you’ve not yet download the MyDyson™ app or paired your Dyson Zone™ headphones, take a look at the Dyson Community articles below: Downloading the Dyson App Pairing your headphonesWe’d love to hear what other features you’d like to see!

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6 months ago

StuartStuart - Dyson

published in Tips and tricks

Keeping your vacuum performing at its bestTIPS - VACUUM CLEANERS

Knowing which part of your machine should be cleaned and when can make all the difference in your home. Become familiar with the user manual, more specifically the areas that detail the ‘Cleaning’ and ‘Washing’ of the vacuum’s components can help you do just that! Here are some of our top tips to help you maintain optimum air flow, performance and pick up in your home: Filter maintenance is key - Keeping the machine’s filters clean is more important than you might think. It helps to ensure optimal performance, suction power and that all important removal of ultrafine particles. Instructions on filter maintenance does vary between category, so make sure you’re refereeing to your manual for recommendations. These articles can help to: Cleaning the filter(s) on your cordless vacuum cleaner Cleaning the filter(s) on your corded vacuum cleaner Cleaning the filter(s) on your robot vacuum Maintaining the brush bar - Regularly checking for hair, dirt, and debris will help to ensure optima

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8 months ago

StuartStuart - Dyson

published in Tips and tricks

Keeping your purifier performing at its bestTIPS - AIR TREATMENT

Here are a selection of tips that could help maintain optimum air purification performance in your home:Your Purifier, Purifier Heater and Purifier Humidifier are engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively. Clean the sensors regularly - Keeping the sensors clean and clear of debris will help the machine accurately record data and react to particle detection in the home. Read the ‘Cleaning the sensor’ article to find out where they are on your machine. Clean the machine regularly - Wiping the machine over with a dry cloth will help remove a build-up of dust and debris. Read the ‘Cleaning the machine’ article for all a list of places to check. Before cleaning your machine, ensure that it is turned off at the socket and unplugged.If you’d like to share any tips on this, please feel free to post

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10 months ago

spinnockRookie Member

asked in Tips and tricks

Dyson Superson, shocking customer Service

I own 2 Dyson products and have been a loyal Dyson fan for the last 8years. My experience with trying to get a replacement for my Dyson supersonic has been extremely frustrating:8th April - called Dyson customer service, spoke to a lady who took me through checks and then advised she is sending out a replacement for my Dyson Supersonic. very pleasant and helpful 19th April - call back to customer services as the hairdryer has not turned up, am advise that as the colour of the replacement was not in stock, so the order was cancelled (no one sent a message). I state that I don’t mind what colour hairdryer I get I just need a replacement as I would like to wash my hair. The customer service lady goes away and checks stock, advises me that they have stock and she will send out again. Very Pleasant and helpful 24th April 8;30am - call customer services, who looks at the notes and advises that the colour that I want is not in stock, I state that the colour doesn’t matter and she starts sayin

1 day ago

martham56New Member

asked in Tips and tricks

curls not holding

hi there, so I have watched ton of videos on how to use my Dyson. anytime I do my curls they last about an hour. my routine is washing my hairs, drying it about 70% dry, then I go in with mouse (amiga perfect volume mousse) curl my hair, then they would fall in like 30 minutes so recently I stated to hairspray them but the end up lasting like 30 minutes more. I have thick straight hair. does anyone have any recommendations?

5 days ago

michellepoyntNew Member

posted in Tips and tricks

any one got the Dyson air straight and any tips please

Hi everyone just got my Dyson airstraight and am really impressed with it , not quite got it right in the back yet so wondered if anyone had any tips how to tackle the hair in the back 🤦🏻‍♀️

8 days ago

RogerHNew Member

asked in Tips and tricks

Battery disposal/recycling

Where can you dispose of or recycle a Dyson V8 vacuum Lithium ion battery in Auckland, NZ

8 days ago

Julia-xNew Member

asked in Tips and tricks

Dyson V10 does not charge

HiFirst of all I have to apologise if there are faults in language and grammar,This is caused because I am german.my V10 cleaner does not charge always. Sometimes if the plug of the charger is inserted into the socketon the V10 the blue lights do not flash. If I wiggle the plug several times it starts charging.so it seems that the socket at the unit is defective, I checked visually but there is nothing to be seen.maybe someone does know how to fix this problem.! RegardsJulia-x

8 days ago

StuartStuart - Dyson

published in Tips and tricks

Help me Choose - Air Treatment Machine (Purifier)HELP ME CHOOSE

Need help choosing your next Air treatment machine?If you’re struggling or you’re just looking for inspirations for the next purchase, we can help!From singular room purification to open plan living spaces, air purifiers help improve indoor air quality and give you peace of mind that you’re breathing cleaner air at home. We know choosing the right one for your particular need can be challenging, that’s why our team have created a NEW dedicated journey to help make it even simpler. By completing a handful of questions, to better understand your needs, the ‘Help me Choose’ journey returns 3 criteria matching recommendations - these questions vary between ‘In-home activities’, ‘Type of belongings and Pets’, ‘Spaces to Purify’ and ‘Needs or Concerns’. All you’ll need to do is make a selection from those on-screen options. I’ve shared my own results below: We’d love to hear if you’ve used this journey, and which recommendation you've chosen. Leave us a reply, letting us know below. If you

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11 days ago

Stephen PRookie Member

asked in Tips and tricks

V11 Absolute cyclone replacement cant be found

Hi everyone. I have a Dyson V11 Absolute nickel/blue from 2021 and the cyclone/ handheld unit needs replacing. This is because the electrical connection into the wand is faulty and it no longer turns the brush heads. I’ve contacted Dyson and they sent a replacement which I had to pay for. The replacement doesnt fit my existing battery as it has a different underside to the handle. My model has no protruding elements but the replacement has two little protruding bits. See attached picture. Dyson seem unable to find a replacement cyclone in my style and don’t understand the problem despite me sending the photo. Can anyone help me on how I find a solution? Many thanks

14 days ago

StuartStuart - Dyson

published in Tips and tricks

Help me Choose - Hair careHELP ME CHOOSE

Need help choosing your next Hair care purchase? If you’re struggling or you’re just looking for inspirations, we can help!For those with different hair lengths, a Straight, Wavy, Curly or Coily shape, with little to professional level experience in styling, our team have created a NEW dedicated journey to help make it even simpler when choosing the right Dyson Hair care product for you! By completing a handful of questions, to better understand your needs, the ‘Help me Choose’ journey returns criteria matching recommendations - these questions vary between ‘Hair Length’, ‘Type/Shape’, ‘Styling Goals’ and ‘Styling Skill Level’. All you’ll need to do is make a selection from those on-screen options. Here are some of our teams results: We’d love to hear if you’ve used this journey, and which recommendation you've chosen. Leave us a reply, letting us know below. If you’re still stuck, why not ask our community members for their input by posting a question. The best place to do this is

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15 days ago

trev0ckNew Member

asked in Tips and tricks

Dyson Vacuum how to buy

How can i buy a dyson

1 month ago

pc66Novice Member

posted in Tips and tricks

Stubborn Dirt Brush for the Dyson Ball Animal Origin with telescopic hose

For anyone who needs a stubborn dirt brush to fit Dyson Ball Animal Origin with telescopic hose that has a diameter of approx 45mm, you need 2 accessories. You need stubborn dirt brush Part no. 918508-01 and quick release adapter tool Part no. 967370-01… be very careful as to what Dyson recommend…. It’s taken me MONTHS and 3 different delivered stubborn dirt brushes that are too small (40mm dia) alot of online conversations to finally get the part I needed. If you do get stuck, I found email the best way of contact: owner.support@support.dyson.co.uk and they answer quite quickly.Hope this helps others

1 month ago

paulmsquillaceNew Member

asked in Tips and tricks

Dyson Ball Animal 3 Extra Brushead

Hey all: I was cleaning my Dyson ball animal 3 Extra for the first time tonight and noticed in the brush head a red button to get the brush head out. however, that is all that comes out and I need tips on reaching the red “claw” like plastic things attached to the motor assembly. There are all sorts of hair and stickers I want to get at but the red button only releases the casing(?) I want to say and leaves the main part in the way. any tips or advice would be great! Paul

1 month ago

CookieNew Member

asked in Tips and tricks

Dyson DC40 Combination Tool

Hello everyone,Can anyone help me, please? I am new to using this machine, and having extended the tool out fully, I now cannot return it to it’s original, un-extended shape. There is a grey indented area, where it looks like I should push down to return it to it’s un-extended shape, but it doesn’t seem to work. I have used later models of the DC, where the tool has a red button, which is very easy to work, but having problems using my own! Thank you for any help!

1 month ago

Louis reselandNew Member

asked in Tips and tricks

part not received from Dyson

Ordered a part from Dyson never got it

1 month ago

SopioNew Member

asked in Tips and tricks

v12 turning off and pulsating

What to do if my dyson v 12is turning off

2 months ago

StuartStuart - Dyson

published in Tips and tricks

How to: Search and post on the communityTIPS

Searching Before taking the plunge and posting a new topic, you may want to see if someone else on the community has already asked the same thing, or started a discussion about the same topic. To do this, simply have a quick look for it by using the search option at the top of every page.By typing your question into the search, it reviews all of the existing content on the community for key words and returns the 5 top results. Choosing the ‘View all’ option returns all the results.For example, by searching ‘My Filter needs’ you will be shown the top 5 results that contain the word ‘Filter’. Example - Search option with textTopics with either a tick or a question mark against them have been created by other users, whereas ones represented with a document are static articles from the community Knowledge Base.If your topic doesn’t already exist, go ahead and create a new one. Here’s how to do this: PostingWith our step-by-step guide walking both our seasoned members and new joiners throug

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2 months ago

Samara5204New Member

asked in Tips and tricks

Cordless Gen5

Happy with my purchase so far. However, I’ve only used my vacuum 3x now for about 15m each time in the past week. I’ve noticed bruising in my right hand between thumb and index finger. Has anyone else experienced the same? Any tips on how to hold it?

2 months ago

LynCNew Member

asked in Tips and tricks

tips on how to style short wavy hair

I have used a brush and hairdryer to blow dry my hair for years. My hair is short/medium length and is very curly if left to its own devices. As it is fine and therefore flyaway, I wanted to try the supersonic styler to see if it would improve the style to be more wavy than curly, and less dry and flyaway on the ends. I was disappointed to see there were no options in the videos to guide me on this. I ended up with a 2ft high bouffant with the diffuser, calmed it down with the smaller defuser and a brush, then smoothed it out (somewhat) with the smoothing attachment, which gave it a similar look to what I wanted to achieve, it is very tempting to just go back to what I have been doing for years - hairdryer and brush. The hairdryer itself does seem to be less damaging, and is quieter than my normal hairdryer. Please can we have some models with shorter and curly or wavy hair?to straighten hair and also to do a smooth wavy style I would be so grateful, thank youLyn C

2 months ago

patriciia bRookie Member

asked in Tips and tricks

Where can I get a status update on my Dyson order?

Ordered new Dyson large round. Brush for air wrap on 20/10/23 have ordered confirmation but no details or information of dispatch date really feel need this brush like NOW to make my air wrap experience complete used large brushes on other devices with fab results (Moderation edit - title updated)

2 months ago

StuartStuart - Dyson

published in Tips and tricks

The Dyson Airstrait™ straightener: Wet and Dry styling modesTIPS - HAIR CARE

The Dyson Airstrait™ straightener has been engineered to simplify your routine to straighten as it dries, making it ideal for every day fast styling or the days where you don’t have as much time to spend on your hair - with two styling modes, Wet and Dry.In each of these modes there is a different temperature and airflow setting combinations - this helps when straightening wet hair. The higher airflow is needed to dry simultaneously.These differences include: Temperature:The temperatures in Wet mode are 80°C (175°F), 110°C (230°F), and 140°C (285°F). In Dry mode, the temperatures are 120°C (250°F), 140°C (285°F) and BOOST for an additional optional boost for maximum styling impact. Airflow:Airflow speeds in Wet mode are High (11.9 L/s) and Low (9.2L/s). In Dry mode, these are High (10.9L/s), and Low (9.2L/s). To change between styling modes, press the Mode select button. The onboard LCD screen will show a Wet animation or a Dry animation. The animations identify which of these two m

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2 months ago

tanveer14141New Member

asked in Tips and tricks

Dyson cable tangled and won't swivel - any solutions?

My dyson airwrap was purchased 2 years ago and over time it has been a bit tangled. The worst of it is that now the end of the wire doesn’t swivel while I am using the airwrap. I need to manually twist it around in order to use it. Has anyone else experienced this and know of a solution?

3 months ago

veeveeRookie Member

asked in Tips and tricks

Having trouble opening the Dyson v15 detect digital motorbar head to clean

I’m having trouble opening the motorbar head to clean it. Although I use a coin to twist the side panel, it rotates to a point, but the panel does not pop out. What else can I do to open it?

3 months ago

BennyNew Member

asked in Tips and tricks

AM09 flashing F2 error

My AM09 fan is flashing F2 error. I tried the usual turning it on and off a few times but the problem persists. How can I fix this?

3 months ago

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