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Air treatment machines

Dyson Purifiers, Humidifiers, Fans and Heaters

432 Posts

G
Gold Level Contributor
GraceWoodGold Level Contributor
asked in Air quality

My graph data isn't updating straight away

My mum and me share a purifier, we’ve noticed the air quality on the home screen is showing as good, but the graph says its bad, why don’t they show the same? 

6
Stuart
Dyson Community Manager
2 years ago
Charliebrown
Gold Level Contributor
CharliebrownGold Level Contributor
asked in Air quality

My graph data is missing - Help

Morning All ... This is my first post on the Community. Hopefully I have put my question in the right place.I’ve had an issue for a couple of days now and wasn’t sure where to find an answer! Then I see a community invite. The Dyson team can clearly read minds :)My Apps graphs aren’t recording any information, its gone completed. Does anyone know how I can fix this?Thanks all :)

2
Stuart
Dyson Community Manager
2 years ago
DavidTaylor
DavidTaylorCommunity Superuser
asked in General discussion

My machine keeps disappearing

My son has recently moved back home and is using our 2nd fanpurifier in his bedroom. Every time he adds it to his app, it frustratingly removes it from mine.Can a machine not be connected to more than one account at a time?David.

5
A
2 years ago
Charliebrown
Gold Level Contributor
CharliebrownGold Level Contributor
asked in General discussion

Switching between products

Anyone know why can’t I swipe between my products in the App?

2
Stuart
Dyson Community Manager
1 year ago
G
Gold Level Contributor
GraceWoodGold Level Contributor
asked in Maintaining your air treatment machine

Air Treatment - Filters - Lifespan / Expiry

Hello, How long are my filters meant to last? Thank you.

7
S
2 years ago
DavidTaylor
DavidTaylorCommunity Superuser
asked in Controlling your air treatment machine

Connection issue

My fan keeps losing connection to the app, does anyone know how to fix this or stop it from happening ?

2
DavidTaylor
2 years ago
E
Gold Level Contributor
Emma.SGold Level Contributor
asked in Air quality

Indoor Air Quality

Hello, my indoor air quality information has disappeared from the screen you see after your connected.Am I missing something, where has the button gone?

2
E
Gold Level Contributor
2 years ago
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